Solo dentist
You treat and answer WhatsApp at the same time.
Sofía answers while you're in the patient's mouth. You don't lose leads, and you don't interrupt the procedure.
AI Assistant · WhatsApp
Sofía answers your WhatsApp 24/7. You handle the patient.
AI agent with 13 real functions wired to your schedule. Books, confirms, reschedules and answers questions, in English, Spanish and Portuguese. Never miss a lead at 3 AM.
SofíaSofía is online
Real conversation (new patient booking)
Good evening, I'd like to book a cleaning for my son.
Good evening, I'm Sofía from the practice. How old is the patient?
8 years old. Got anything Saturday morning?
I have 9:00 and 10:30 with Dr. Carolina, our pediatric specialist. Which works for you?
10:30 is perfect
Done. Booked for Saturday 10:30 with Dr. Carolina. I'll send a reminder Friday.
Zero to 24/7 in 4 steps
- 1
Connect your WhatsApp Business
Scan the QR once. No new number. No extra app.
- 2
Sofía learns your schedule
Imports providers, hours, specialties, plans. In seconds.
- 3
Answers day, night and weekends
Books, confirms, reschedules, answers. You just see the outcome.
- 4
Hands off what needs you
Clinical question, urgency, complaint, Sofía hands over with full context.
13 real functions
Sofía isn't a chatbot. It's an agent with tools.
Every interaction queries your real database and executes a concrete action. No generic answers, no 'one moment' that never ends.
- Look up patient by name or phone
- List providers and specialties
- Check available slots in real time
- Create appointment with instant confirmation
- Reschedule or cancel with reason
- Same-day attendance confirmation
- Answer about plans and payment methods
- Register new patient (name, ID, age)
- Look up practice info (address, hours)
- List procedure catalog
- Recognize patient by phone (WhatsApp LID)
- Escalate to human on complex cases
Real integration
Knows your schedule in real time.
Not a copy. Not a cache. Sofía hits your database every conversation. Conflicts are caught before they're problems.
- Instant sync: block in calendar → unavailable on WhatsApp
- Respects practice timezone (configurable per location)
- Multi-provider and multi-operatory support
- Auto-language: patient writes EN → Sofía answers EN
- WhatsApp LID (linked devices) support with smart fallback
Schedule, this week
MonTueWedThuFriSat
- 09:00Free
- 10:00Busy
- 11:00Free
- 14:00Busy
- 15:00Booked by Sofía
- 16:00Free
Who wins most with Sofía
3-8 chair practice
Your front desk answers 30 messages a day. When she's out, nobody sees WhatsApp.
Sofía complements your team in hours and covers 100% off-hours. Filters simple questions before they become human tasks.
Dental network (3+ locations)
Each site has its own WhatsApp, no standard reply, no tracking.
Sofía centralizes intake and routes per site, respecting local schedule. One standard, comparable metrics.
Your WhatsApp with Sofía vs without
| Personal/business WhatsApp without AI | WhatsApp with Sofía | |
|---|---|---|
| Hours of operation | Business hours: 9-7. Closed weekends. | 24/7. Late nights, Sundays, holidays, never sleeps. |
| Response time | 5 min to 4 hours depending on workload. | Instant. Always. |
| Booking | You open the calendar, check, copy, paste, confirm. | Sofía hits the real schedule, books and confirms. You just see the result. |
| Leads lost off-hours | 30-50% of off-hour inquiries drop off. | 0%. Sofía books an appointment at 3 AM if needed. |
| Front desk load | WhatsApp eats 40% of their time. | Drops to 10%. They focus on the people in front of them. |
Frequently asked questions
Books for real. Every appointment Sofía creates appears in your schedule immediately, with patient, provider, time and procedure. Conflicts are caught before saving.
Spanish (trained in neutral LATAM ES). Brazilian Portuguese automatically when the patient writes in PT. English also supported. Detection is per message, patient switches language and Sofía follows.
Sofía recognizes the limit and escalates to human with full context. You configure a keyword (e.g. 'urgent') that triggers immediate handoff.
Sofía looks up by phone (WhatsApp LID). Existing: addresses by name, knows history. New: registers on the spot, asks for name, ID, age. Appointment is created with a valid patient.
Yes. You define hours where Sofía answers vs. hands off. Default is 24/7. Configurable per location.
No charge per message. The membership includes 400 unique conversations per year (1 conversation = 1 unique patient interacting). When you need more, you add a package on top of what you already have.
Yes, looks up by WhatsApp phone and matches against your patient base. If recognized, addresses by name and has context. If new number, registers them.
1 business day. Our team connects your WhatsApp Business, configures your schedule and hours, and tests with you before flipping the switch.
Stop losing leads on WhatsApp.
Guided activation by our team in 1 business day. Sofía comes included in the annual membership.