High-volume practice
Front desk overwhelmed with 50-100 check-ins/day. Queue at the counter.
60% of check-ins go self-service. Receptionist focuses on people who actually need human help.
Touch tablet where patients identify themselves, check in, book appointments and digitally sign consent. Your receptionist focuses on what matters: people who need human attention.
Type your ID number
Friendly home screen on the tablet, in English/Spanish/Portuguese based on country.
Types SSN/RUT/CPF on the touch numpad. System finds the patient in seconds.
Sees confirmed next appointment or picks a new available slot with the right provider.
Ley 20.584/LGPD compliant. Digital signature saved as base64 in the case, with legal audit trail.
Patient recognized by ID, next appointment confirmed with one tap. New patients register on the spot. Queue is managed automatically.
Consent forms (anesthesia, procedure, photography, LGPD) signed by the patient's finger on the tablet. Saved as base64 linked to the case, with timestamp and IP, compliant with LGPD and Ley 20.584 (Chile).
Front desk overwhelmed with 50-100 check-ins/day. Queue at the counter.
60% of check-ins go self-service. Receptionist focuses on people who actually need human help.
Wants a differentiated experience · but the receptionist can't do it all alone.
Apple Store-style experience. Patient walks in, identifies on the tablet, sees estimated time, gets a coffee.
Service standard varies across locations. No comparable metrics.
Same check-in flow at every location. Comparable wait-time and no-show metrics.
| Traditional front desk | Front desk with kiosk | |
|---|---|---|
| Average check-in time | 3-5min per patient (depends on counter queue). | 30-60s · patient does it solo on arrival. |
| Visible queue | Patient stands without knowing their turn. | Tablet shows position in real time. |
| New patient registration | Receptionist types it all at the counter (5-10min). | Patient fills it in solo (2min), receptionist validates later. |
| Legal consent | Printed paper, pen signature, optional scan. | Digital signature with timestamp + IP, immutable base64 in the case. |
| Receptionist workload | 100% of time on check-in + registrations + consents. | 40% · focuses on complex patients, calls, special bookings. |
Touch tablet (iPad or Android) or Mac Mini + 15-22" touch monitor. The app is web/PWA, runs on any device with up-to-date Chrome/Safari and a touch screen. We recommend Mac Mini + standing monitor for high-volume practices.
No. Requires constant connection (queries real schedule, saves consent, syncs queue).
Basic iPad ~CLP 350,000 / US$ 350. Mac Mini + touch monitor setup ~CLP 1,000,000 / US$ 1,200. You decide what to buy, our part is only the software, included in the membership.
It's in development (Phase 2). Current version covers 100% front desk: identification, scheduling, queue, consent. Operatory kiosk (chart visualization in the kiosk in front of the chair) ships in Q3.
Not yet. Integrated payment via gateway is on the roadmap. For now, payment continues at the traditional front desk or via QR shown by the receptionist.
Patient types ID, system doesn't find them → kiosk offers quick registration (name + age + phone). Registration is pending receptionist validation (no conflict with existing patients).
Spanish, Portuguese and English. Detects the country language (Brazil = PT, US = EN, others = ES) automatically. Configurable per location.
Yes. Digital signature + timestamp + IP + UserAgent + immutable base64 in the case is valid evidence per LGPD and Ley 20.584 (CL). Auto-generated PDF for download/print if you prefer a physical backup.
Kiosk included in the annual membership. Guided setup in 1 business day, no hardware, installable on any tablet.