SuperClini
Cash, billing & finances

Reverse a payment recorded by mistake

SuperClini TeamUpdated May 23, 20263 min
SuperClini · Caixas
Register · Valentina Soto
Opened: 07/07/2026 10:16
+ New movementClose register
Opening
$ 30.000
Cash in
$ 268.000
Cash out
$ 20.000
Balance
$ 278.000
Movements
Cash in
Check-up · Instalment 1 ↗
11:26 · Transfer · María González
+ $ 90.000
Cash in
Prosthesis · Instalment 1 ↗
11:41 · Debit · Juan Pérez
+ $ 128.000
Cash in
Dental cleaning ↗
12:25 · Cash · Camila Rojas
+ $ 50.000
Cash out
Supplies purchase ↗
13:10 · Cash · Valentina Soto
− $ 20.000
The reversal leaves a trail: it shows up as a movement in the register.

A reversal undoes a wrongly entered payment leaving a full trail. For separation of duties, only an administrator can do it.

  1. 1As an administrator, open the recorded payment and click “Reverse”.
  2. 2Write the reason (required). Confirm.

The original payment is never deleted: it's marked as reversed and a traceable cash-out is created. If it was a credit balance, the credit returns to the patient.

Was this article helpful?
Reverse a payment recorded by mistake · SuperClini