What Sofía does for you

SuperClini TeamUpdated Jul 1, 20265 min

Sofía is an AI virtual receptionist that answers your WhatsApp. She recognizes the patient by their number and acts on your clinic's real data. You can keep her active 24/7 or limit her to your business hours (outside them she replies a notice and doesn't attend).

SuperClini · WhatsApp
Conversations
Camila Rojas
Yes, thanks!
Juan Pérez
Can I pay at the clinic?
María González
Great, see you
Camila RojasTake over
Hi 👋 I'd like to book a cleaning14:02
Hi Camila! Happy to help. This week or next?14:02
This week if possible14:03
I have Thu 10th at 3:00 PM with Dr. Soto. Shall I book it?14:03
Yes, thanks!14:04
Done ✅ booked for Thu 07/10 at 3:00 PM. I'll send a reminder.14:04
A real conversation: Sofía replies and books; you can take over with the Take over button.
  • Really books: checks available slots, creates, cancels, reschedules and confirms appointments.
  • Registers new patients and finds them by name or document (RUT/CPF/DNI).
  • Answers procedure prices, address, hours and clinic details.
  • Hands off to a team member when needed.

You decide, always

Sofía never gives diagnoses or invents times, and for privacy she never says whether a professional is at the clinic.

Sofía works with text. She doesn't process audio or images yet: when they arrive, she kindly asks for a text message or a visit.

Was this article helpful?
What Sofía does for you · SuperClini